Active Listening: The Most Important Trait

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Do you find yourself misunderstanding what others say to you?

Most people hear others speaking to them, but most of the time our interactions are not focused and we may listen to people speak, without truly hearing what they want to say to us.

You may have heard active listening referred to as reflective listening.

Develop important techniques and qualities that enable you to remain in control of your thoughts and emotions when having discussions with others.

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